Capsule collection jewelry arrives within a week.

Pre-order jewelry is made-to order in small batches and arrives in 3-4 weeks.

All orders are shipped via USPS and include a tracking code.

Our hybridized shipping system allows us to keep product prices low and is highly sustainable because it eliminates waste.

We can ship internationally upon request, but cannot guarantee the shipping times listed above.

We provide complimentary shipping on all returns, with a 90-day return window for manufacturing defects and a 30-day return window for general returns. For more details, please review our full shipping and return policy here.

None of our jewelry will ever turn your skin green. Depending on the chemicals or corrosion your jewelry is exposed to, plating may wear off, so color may fade with time. But unlike other jewelry companies, all of our base metals are premium quality: sterling silver, stainless steel, titanium, or tungsten.

• Avoid Chlorine & Chemicals: Keep jewelry away from chlorine in pools and harsh cleaning products to prevent damage and discoloration.
• Products First, Jewelry Last: Put on lotions, perfumes, and other skincare products before your jewelry.
• Water Exposure: It's best to remove your jewelry before swimming, showering, or engaging in activities that involve significant water contact, especially for sterling silver and plated items.
• Gentle Cleaning: Wipe your pieces with a soft cloth after wear to remove oils and residues. For plated jewelry, avoid abrasive cleaners to protect the surface.
• Proper Storage: Consider storing your jewelry in a dry place, away from sunlight, and in separate compartments to avoid scratches.

Yes, silver does tarnish. It is a natural process that occurs when silver reacts with sulfur-containing substances, resulting in a subtle change in color over time.

However, silver tarnish is unique; it takes months to develop, comes off in seconds, does not irritate the skin, is non-toxic, and does not effect the durability or luster of the jewelry. You can almost think of it like a slow-building grime. Don't be misled: sterling silver jewelry is true heirloom quality, appreciates in value over time, and will look perfect through generations of daily wear with occasional polishing.

We are carbon-negative; we offset our carbon emissions in moderate excess and apply our carbon credits to forestry projects. We ship our products in recyclable packaging to reduce waste. We are currently exploring compostable and biodegradable packaging options.

Yes. Our jewelry is sourced from recycled metals, which allows us to avoid the environmental consequences of traditional mining. The jewelry metals we use can be recycled infinitely without losing luster or durability.

Formally, no. But if you are an influencer and would like to receive free Murmur jewelry in exchange for content and the right for us to repurpose it for marketing, feel free to reach out through the form on our contact page. If you are not an influencer, but take aesthetically pleasing selfies or make entertaining Instagram stories / TikToks, feel welcome to inquire as well.

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